AI receptionist features

Everything Khairo does, call by call.

From the first ring to the customer's next visit: what Khairo does on the call, in your calendar, after the call, and what you control.

Answers every call, day and night
Evenings, weekends, lunch breaks and the busy Monday morning. Khairo picks up every call on your booking line, whenever it comes.
Answers from your own price list
Prices, services, opening hours and policies come from the files or web page you give it. Khairo answers from them, and says so when the answer isn't there instead of guessing.
Gets the details right
It asks who the visit is for, confirms the mobile number for the text, and reads back the name, day, date and time. Nothing is booked until the caller says yes.
Asks what your trade needs
The registration and vehicle type for a garage or an MOT centre; NHS or private and new patient or not for a dental clinic. The answers arrive with the booking.
Handles emergencies your way
You name the emergencies (“strong pain”, “the car won't start”) and choose what happens for each: put the call through to you, book the earliest slot even at short notice, or take the details and alert you at once.
Puts calls through, keeps your number private
When a caller needs you, Khairo transfers the call to your own phone and tells you who it is. Your private number is never read out. If you can't pick up, it takes a message.

Books only real free slots
Khairo never invents a time. It offers the slots your calendar actually has for that service, books the one the caller picks, and the booking is final.
No double bookings
While a caller decides, the slot is held for a few minutes so nobody else can take it, and a connected calendar is checked again right before the booking is confirmed.
People and places, together
A visit can need a dentist and a chair, or a mechanic and a bay. Khairo books only when everything the service needs is free, and handles an MOT centre that tests several cars at once.
Your durations, your hours
How long each service takes, breaks before and after, opening hours with a lunch break, holidays and days off: all yours. Khairo never assumes a duration.
Your calendar, or ours
Book into Google Calendar, which stays your source of truth, or use the calendar that comes with Khairo.
Moves and cancellations within your rules
Customers can move or cancel by phone up to the limit you set (24 hours by default), and you're told about each change. Closer to the visit, Khairo puts the call through to you.

Confirmation by text message
Every booking gets a text with the business, day and time, to the caller's mobile or to the mobile they gave when calling from a landline.
A reminder the day before
A short text the evening before each visit, at the time you choose, so fewer customers simply forget.
When you cancel, Khairo rebooks
Cancel a visit from your calendar and the customer gets a message: reply 1 and we'll call you for a new time. Khairo calls only those who reply and books on the call. If nobody replies, you're told.
Brings customers back when they're due
See each customer's last visit and last recall. Send a recall now, later, or on a schedule (“6 months after a check-up”). Customers who reply 1 get a call and a booking, and every recall is logged with its outcome.
Lawful by design
Recall messages go to customers whose numbers you collected and who were told then that they could object, with an opt-out in every message. Opt-outs go on a list Khairo never contacts again, and Khairo calls only customers who asked for a call. Calls and messages go out within your calling hours.
Private by default for clinics
For a dental clinic, messages name only the clinic and the time, never the treatment. Bookings store the visit type, not symptoms.

Set up from what you already have
Give Khairo your website or drop in your price list. It builds its knowledge from them, and you read every answer it will give before anything goes live.
Tell it how you work
Write your own instructions in plain words (“we don't take new patients on Fridays”) and Khairo follows them on every call.
Every rule is a setting
Minimum notice, how far ahead people can book, move and cancel limits, emergency types, the reminder time and calling hours. Change them any time.
A booking line of its own
Khairo answers on a local number you publish on your website, Google profile and sign. Your own phone stays yours.
Or keep your own number
Forward your existing number to Khairo with your phone provider's call-forwarding code: only the calls you don't answer, or all of them. You can turn it off any time.
Told when it matters
You get an alert for an emergency, a late change, a customer Khairo couldn't reach, or a booking your calendar refused, so nothing waits on you without you knowing.

Never miss a booking again.

Forward your number, and Khairo answers, books and brings customers back. Be one of the first clinics, salons and garages to go live.

Early access. No contracts. Cancel any time.