AI receptionist for dental practices
Fill the chair, and keep patients coming back.
You can't answer the phone mid-treatment. Khairo books check-ups and treatments with the right dentist and chair, keeps health details out of every message, and brings patients back when their next check-up is due.
- CallerHello, I'd like a check-up. I haven't been to you before.
- KhairoWelcome! Will that be NHS or private?
- CallerPrivate.
- KhairoDr Patel has Wednesday at 10:00 or Thursday at 16:30.
- CallerWednesday.
- KhairoHannah Lewis, Wednesday 21 October at 10:00 with Dr Patel. Shall I book it?
- CallerYes.
Booked · Wed 21 Oct, 10:00 · Dr Patel, chair 1 · new patient
01Sound familiar?
Your best hours are in the chair, not on the phone.
The phone rings mid-treatment
Gloves on, patient in the chair. The call goes unanswered, and the patient books with the clinic down the street.
- 02
A minute, then the next clinic
More than a third of UK adults would give up on a business call within 60 seconds and ring a competitor instead.
37%
Source: YouGov for Answer4u, 2,046 UK adults, 2026
- 03
Patients who never come back
Without a recall system, most adults never came back for their next check-up, on time or late, and nobody noticed they were gone.
59.6%
Source: Haukka et al., 41,255 adults in Helsinki, 2023
02How it works
Live the same day, no sales call.
Khairo learns from what you already have. You stay in control of every answer and every rule.
- Step 01
Show Khairo your business
Drop in your price list or point it at your website, then add your services, how long each takes and your opening hours.
- Step 02
Read its answers
Before anything goes live, see how Khairo answers your callers' questions, and fix what isn't right in your own words.
- Step 03
Publish your booking line
Put your Khairo number on your website, Google profile and sign. From then on, every call is answered and booked.
03What Khairo does
Made for dental practices: dentists, chairs and patient recall.
People and places, together
A visit can need a dentist and a chair, or a mechanic and a bay. Khairo books only when everything the service needs is free, and handles an MOT centre that tests several cars at once.
Asks what your trade needs
The registration and vehicle type for a garage or an MOT centre; NHS or private and new patient or not for a dental clinic. The answers arrive with the booking.
Private by default for clinics
For a dental clinic, messages name only the clinic and the time, never the treatment. Bookings store the visit type, not symptoms.
Brings customers back when they're due
See each customer's last visit and last recall. Send a recall now, later, or on a schedule (“6 months after a check-up”). Customers who reply 1 get a call and a booking, and every recall is logged with its outcome.
Handles emergencies your way
You name the emergencies (“strong pain”, “the car won't start”) and choose what happens for each: put the call through to you, book the earliest slot even at short notice, or take the details and alert you at once.
A reminder the day before
A short text the evening before each visit, at the time you choose, so fewer customers simply forget.
Moves and cancellations within your rules
Customers can move or cancel by phone up to the limit you set (24 hours by default), and you're told about each change. Closer to the visit, Khairo puts the call through to you.
Your calendar, or ours
Book into Google Calendar, which stays your source of truth, or use the calendar that comes with Khairo.
04Sample calls
What a clinic's calls sound like.
- CallerI've had strong tooth pain since last night. Can I come today?
- KhairoI'm sorry. For strong pain I can give you the earliest free time: today at 11:30 with Dr Hughes. Shall I book it?
- CallerYes, please.
Booked as urgent · today, 11:30
- KhairoHello, this is the AI receptionist at Smile Dental. You replied 1 to our message: your check-up is due. I have Thursday at 9:30 or Friday at 15:00.
- CallerFriday, please.
- KhairoFriday 23 October at 15:00. Shall I book it?
- CallerYes.
Booked from a recall · Fri 23 Oct, 15:00
- CallerI need to cancel my appointment tomorrow morning.
- KhairoAs it's less than 24 hours away, I'll put you through to the clinic so they can help. One moment.
Put through to the clinic · late change
- CallerHow much is a hygienist appointment?
- KhairoA hygienist clean is £75. Would you like a time? I have Monday at 8:30.
- CallerMonday works.
- KhairoLaura Price, Monday 26 October at 8:30. Shall I book it?
Booked · Mon 26 Oct, 08:30
05Questions
Dental clinics: what owners ask
How does Khairo handle patient data?
As health data. Bookings store the visit type, not symptoms, and messages name only your clinic and the time, never the treatment. Every patient record belongs to your account alone.
Does Khairo connect to my practice software?
Not yet. Today Khairo books into Google Calendar or the calendar that comes with Khairo, and bookings you take yourself go in the same calendar.
Can patients book a specific dentist?
Yes. Each dentist and chair is set up separately, and Khairo books a time only when the dentist and a chair are both free.
What about NHS and private patients?
Khairo asks whether the visit is NHS or private, and whether it's a new patient. Both arrive with the booking.
How do check-up recalls work?
Set a rule such as “6 months after a check-up”, or send recalls by hand. Patients get a message with an opt-out; those who reply 1 get a call and a booking.
Does Khairo give medical advice?
No. It books the visits you defined, and the dentist decides the treatment. For pain or swelling it does what you set: put the call through, book the earliest time, or alert you.
Never miss a booking again.
Forward your number, and Khairo answers, books and brings customers back. Be one of the first clinics, salons and garages to go live.
Early access. No contracts. Cancel any time.