AI receptionist for nail and lash studios
Your hands are busy. Your calendar fills anyway.
Lashes take two hours of steady hands and no phone. Khairo answers every call, books the artist for the full length of the treatment, and reminds clients when their infill is due.
- CallerI need an infill for my classic lashes, this week if possible.
- KhairoA classic infill is £40 and takes an hour. Grace has Wednesday at 10:00 or Friday at 16:00.
- CallerFriday.
- KhairoJessica Moore, Friday 23 October at 16:00 with Grace. Shall I book it?
- CallerYes, thank you.
Booked · Fri 23 Oct, 16:00 · Grace · text sent
01Sound familiar?
Two hours of steady hands, and the phone keeps buzzing.
You can't answer with glue in your hand
Lash and nail work can't be paused for a call, and callers rarely leave a voicemail.
Infills are due on a clock
Lashes need an infill every few weeks. Clients who aren't reminded go elsewhere, or start from scratch.
- 03
A timed reminder works
A text timed to each client's own cycle brought 14–15% of them back to book.
14–15%
Source: Phorest, its own salon data (Phorest FM), 2019
02How it works
Live the same day, no sales call.
Khairo learns from what you already have. You stay in control of every answer and every rule.
- Step 01
Show Khairo your business
Drop in your price list or point it at your website, then add your services, how long each takes and your opening hours.
- Step 02
Read its answers
Before anything goes live, see how Khairo answers your callers' questions, and fix what isn't right in your own words.
- Step 03
Publish your booking line
Put your Khairo number on your website, Google profile and sign. From then on, every call is answered and booked.
03What Khairo does
Nail and lash treatments, booked to the minute.
Your durations, your hours
How long each service takes, breaks before and after, opening hours with a lunch break, holidays and days off: all yours. Khairo never assumes a duration.
People and places, together
A visit can need a dentist and a chair, or a mechanic and a bay. Khairo books only when everything the service needs is free, and handles an MOT centre that tests several cars at once.
Answers every call, day and night
Evenings, weekends, lunch breaks and the busy Monday morning. Khairo picks up every call on your booking line, whenever it comes.
Brings customers back when they're due
See each customer's last visit and last recall. Send a recall now, later, or on a schedule (“6 months after a check-up”). Customers who reply 1 get a call and a booking, and every recall is logged with its outcome.
A reminder the day before
A short text the evening before each visit, at the time you choose, so fewer customers simply forget.
Moves and cancellations within your rules
Customers can move or cancel by phone up to the limit you set (24 hours by default), and you're told about each change. Closer to the visit, Khairo puts the call through to you.
04Sample calls
What a studio's calls sound like.
- CallerHow much is a full set of volume lashes?
- KhairoA full volume set is £85 and takes about two and a half hours. Would you like a time?
Answered from your price list
- KhairoHello, this is the AI receptionist at Lash Lab. You replied 1 to our message: your infill is due. Grace has Thursday at 11:00.
- CallerPerfect.
Booked from a recall · Thu 29 Oct, 11:00
05Questions
Nail & lash studios: what owners ask
Can Khairo book a two-hour treatment?
Yes. You set each treatment's length, and Khairo offers only times when the artist is free for all of it.
Can it remind clients about infills?
Yes. A rule such as “3 weeks after a full set” sends a message with an opt-out; clients who reply 1 get a call and a booking.
What if a client cancels late?
Inside your limit (24 hours by default), Khairo puts the call through to you, or takes a message if you can't pick up.
Does it work for a one-person studio?
Yes. Set yourself up as the only artist, and Khairo books around your hours and breaks.
Never miss a booking again.
Forward your number, and Khairo answers, books and brings customers back. Be one of the first clinics, salons and garages to go live.
Early access. No contracts. Cancel any time.