Fewer no-shows
Fewer empty slots, fewer no-shows.
Most people who miss a visit simply forgot. Khairo confirms every booking by text, reminds the customer the day before, and lets them move a visit by phone instead of skipping it.
- Reminder: your visit at Smile Dental is tomorrow at 10:00.
- Customer: Can't make it, I'll ring to move it.
Call · Mon · 12:15
Moved · Mon 26 Oct, 15:30 · Thursday's slot is free again
- Smile Dental: your visit has moved to Mon 26 Oct, 15:30. See you then.
01Sound familiar?
An empty slot is the most expensive hour of the day.
- 01
They just forgot
The top reason patients gave for missing an appointment: they didn't know they had one.
22%
Source: Penn Medicine survey, 186 patients, 2026
- 02
A text makes the difference
Attendance rose from 67.8% with no reminder to 78.6% with a text reminder.
78.6%
Source: Cochrane review (Gurol-Urganci 2013)
Skipping is easier than calling
If moving a visit means waiting on hold, customers just don't show. Make the call easy and they'll move it instead.
02How it works
Live the same day, no sales call.
Khairo learns from what you already have. You stay in control of every answer and every rule.
- Step 01
Show Khairo your business
Drop in your price list or point it at your website, then add your services, how long each takes and your opening hours.
- Step 02
Read its answers
Before anything goes live, see how Khairo answers your callers' questions, and fix what isn't right in your own words.
- Step 03
Publish your booking line
Put your Khairo number on your website, Google profile and sign. From then on, every call is answered and booked.
03What Khairo does
Remembered, confirmed, or moved in time.
A reminder the day before
A short text the evening before each visit, at the time you choose, so fewer customers simply forget.
Confirmation by text message
Every booking gets a text with the business, day and time, to the caller's mobile or to the mobile they gave when calling from a landline.
Moves and cancellations within your rules
Customers can move or cancel by phone up to the limit you set (24 hours by default), and you're told about each change. Closer to the visit, Khairo puts the call through to you.
Gets the details right
It asks who the visit is for, confirms the mobile number for the text, and reads back the name, day, date and time. Nothing is booked until the caller says yes.
Every rule is a setting
Minimum notice, how far ahead people can book, move and cancel limits, emergency types, the reminder time and calling hours. Change them any time.
When you cancel, Khairo rebooks
Cancel a visit from your calendar and the customer gets a message: reply 1 and we'll call you for a new time. Khairo calls only those who reply and books on the call. If nobody replies, you're told.
04After the call
What the customer gets after the call.
One customer's visit, from the confirmation to the next booking. The highlighted steps are the ones this page is about.
A minute after the call
Text message
Smile Dental: you're booked for Thursday, 29 October, 15:30.
Confirmed in writing
The customer gets your business, the day and the time by text message. Calling from a landline? Khairo asks for a mobile.
SMS confirmationsThe day before
Text message
Reminder: your visit at Smile Dental is tomorrow at 15:30.
A reminder
Most people who miss a visit simply forgot. A reminder brings more of them in.
Reminders & recallIf plans change
Moved · Thursday's slot is free again
Moved, not missed
A customer who can't make it calls and moves the visit, so the slot is free for someone else instead of sitting empty.
When they're due again
Text message
Smile Dental: your six-month check-up is due. Reply 1 and we'll call you to book.
A recall
Customers who agreed to hear from you get a recall. Those who reply 1 get a call from Khairo and a booking.
Reminders & recall
And round again: their next call is answered, booked and reminded the same way.
Back to the call05Sample calls
How a no-show turns into a booking.
- Khairo(Text) Reminder: tomorrow, Thursday 22 October at 09:00, Harris Motors.
Reminder sent · the customer comes
- CallerI just got the reminder. I can't make it tomorrow.
- KhairoAs it's less than 24 hours away, I'll put you through to the workshop so they can find you a time.
Put through to the owner · late change
06Questions
Fewer no-shows: what owners ask
When do reminders go out?
The day before each visit, at the time you set (18:00 by default).
Can customers move a visit instead of missing it?
Yes, by calling your booking line, up to the limit you set (24 hours by default). Closer to the visit, Khairo puts the call through to you.
Does every booking get a confirmation?
Yes, a text with your business, the day and the time, sent right after the booking.
Does Khairo charge no-show fees?
No. Khairo doesn't take payments; it helps customers remember and move visits in time.
Never miss a booking again.
Forward your number, and Khairo answers, books and brings customers back. Be one of the first clinics, salons and garages to go live.
Early access. No contracts. Cancel any time.