Urgent call transfer
Urgent calls reach you. The rest don't have to.
You decide what counts as urgent, and what happens for each: Khairo puts the call through to your own phone, books the earliest slot, or takes the details and alerts you. Your private number is never read out.
- CallerI have really strong pain in a tooth, I can't wait until next week.
- KhairoI'm sorry. I'll put you through to the clinic now.
- Khairo(to the dentist) Khairo here: a patient with strong tooth pain, Rachel Evans. Putting her through.
Put through to Dr Patel · emergency
01Sound familiar?
Not every call should wait, and not every call should interrupt.
The real emergency gets lost
Between twenty routine calls, the one that matters goes to voicemail with the rest.
Every call interrupts
If every call reaches you, you're never doing the work. You need a filter that knows your rules.
Your own number, everywhere
Hand out your mobile once and it's on every list forever. Your booking line should be the only number callers need.
02How it works
Live the same day, no sales call.
Khairo learns from what you already have. You stay in control of every answer and every rule.
- Step 01
Show Khairo your business
Drop in your price list or point it at your website, then add your services, how long each takes and your opening hours.
- Step 02
Read its answers
Before anything goes live, see how Khairo answers your callers' questions, and fix what isn't right in your own words.
- Step 03
Publish your booking line
Put your Khairo number on your website, Google profile and sign. From then on, every call is answered and booked.
03What Khairo does
A filter that knows your rules.
Handles emergencies your way
You name the emergencies (“strong pain”, “the car won't start”) and choose what happens for each: put the call through to you, book the earliest slot even at short notice, or take the details and alert you at once.
Puts calls through, keeps your number private
When a caller needs you, Khairo transfers the call to your own phone and tells you who it is. Your private number is never read out. If you can't pick up, it takes a message.
Regulars ring straight through
Family, suppliers or your best customers can skip the receptionist: callers on your list go straight to your phone.
Told when it matters
You get an alert for an emergency, a late change, a customer Khairo couldn't reach, or a booking your calendar refused, so nothing waits on you without you knowing.
Moves and cancellations within your rules
Customers can move or cancel by phone up to the limit you set (24 hours by default), and you're told about each change. Closer to the visit, Khairo puts the call through to you.
A booking line of its own
Khairo answers on a local number you publish on your website, Google profile and sign. Your own phone stays yours.
04Sample calls
Who gets through, and how.
Pick a call and read it the way your callers will hear it.
- CallerMy car won't start, I'm stuck outside the house.
- KhairoI've taken your details and alerted the workshop now. They'll call you back as soon as they can.
Owner alerted · emergency
05Questions
Urgent call transfer: what owners ask
Who decides what's urgent?
You do. Name each emergency type in your own words (“strong pain”, “the car won't start”) and choose what Khairo does for it.
What does Khairo do with an urgent call?
One of three things, per type: put the call through to you, book the earliest free slot even at short notice, or take the details and alert you at once.
Will callers learn my private number?
No. Khairo transfers the call without ever saying your number, and announces who's calling, since you'll see the booking line's number.
What if I don't pick up?
Khairo takes a message and alerts you, so nobody is left hanging.
Never miss a booking again.
Forward your number, and Khairo answers, books and brings customers back. Be one of the first clinics, salons and garages to go live.
Early access. No contracts. Cancel any time.